For families

Parents: everything you need to know

Your club has entered your child’s team in the Bandeira Cup. You didn’t have to decide anything — here, on one page, is everything a parent needs to know.

Who looks after your child?

Your child remains under the responsibility of their club’s coaches — the same ones you see every week — present with the team all weekend, including at the accommodation. We, the organisers, provide the tournament, the rooms and the meals. We never replace your club’s supervision.

Your club’s coaches are subject to their federation’s supervision and safeguarding obligations. For any question about supervision, your contact is the club — as usual.

Safety and health

Group accommodation by club, rooms allocated in advance, six meals included from Friday dinner to Sunday lunch (Stay package). Diets and allergies noted in your child’s form are passed on to the kitchen.

In case of injury or health concern: the child form you fill in includes the emergency contact and, if you grant it, the care authorisation. First response lies with your club’s coaches, present on site.

In an emergency, call 112 — the European emergency number, free of charge, reachable from any phone. (In France, 15 reaches the ambulance service directly.)

Reference hospital — Hôpital Simone Veil, 14 rue de Saint-Prix, 95600 Eaubonne. Switchboard: +33 1 34 06 60 00 (this is not an emergency number).

Your child’s share

If your club chose family payment, you receive an e-mail with a personal link: the exact amount of your child’s share, what it covers, and a message from your coach. Payment is online, in your language, with no account to create — and there is no extra fee. That link carries a deadline, set by your coach and never later than the club’s own balance due date: after it, the link is no longer valid. If you cannot meet it, tell your coach before the deadline — they manage the payment links.

Unsure about a payment e-mail? That’s a healthy reflex. We will never ask for your password or card code by e-mail. Always check: the amount and your club’s name appear in the e-mail BEFORE any link — and if in doubt, ask your coach at training, or type bandeiracup.com yourself in your browser.

If your child withdraws: any refund due is made to the original payer, as per our terms and conditions.

If your club has not paid its balance in full by 17 September 2026 — 30 days before the tournament, and after several reminders sent to the club — the team’s entry is cancelled and the place released. The deposit the organiser keeps in that case is the one paid by the club, never your share: shares already paid by families are refunded to the original payer, on the payment method used.

Following the weekend from home

Every one of the team’s matches is live on our match center: scores, rankings, final stages — from your living room. For day-to-day news, your contact remains the coach, as usual.

Frequently asked questions

Your questions before paying

Is this payment secure?

Yes. The payment is processed by Stripe: your card never passes through our servers and the club never sees your card details. No account to create — you pay directly from this link.

What exactly does this amount cover?

Your child’s share of the team’s trip to the Bandeira Cup U11. What it covers depends on the package chosen by the club: tournament entry alone, or entry with accommodation and meals (Stay package). The amount shown is set by your club, and it is exactly what will be charged.

By when do I have to pay?

Your share’s deadline is shown on your payment page and in the e-mail you received: it is set by your coach. The club itself must have paid the balance in full no later than 30 days before the event, failing which the team’s participation is cancelled. If you run into difficulty, tell your coach before the deadline.

What if the team ends up not taking part?

The free-cancellation window (90 days before the event) has now closed. Two cases remain possible: the club withdraws, or it has not paid the balance in full 30 days before the event — the team’s participation is then cancelled and the place released. In both cases the deposit kept by the organiser is the one paid by the club: it is never taken from the families’ shares. Where the cancellation follows non-payment of the balance, the shares already paid by families are refunded to them. Any refund due is made to the original payer, on the payment method used. Any question? Contact your coach or the organiser.

Can I pay for two children?

Yes. Each child has their own payment link: pay the first share, then open the second child’s link. If you only received one link, ask your coach for the other — they can send it again.

A question? Who should you contact?

Your coach is your first point of contact: they manage the team list, the amounts and the payment links. For a question about the payment itself, the organiser MY ELEVENT SPORT can be reached here:

contact@myeleventsport.com +33 6 70 49 54 43

Your child travels with their team and their coaches, to play against Europe’s best academies. You follow everything, from home.

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